Privacy Policy

This Privacy Policy governs the manner in which Melissa Heard collects, uses, maintains and discloses information collected from users/visitors (“Visitors”) of the www.mediationtraining.net and www.heardmediation.com website (“Site”). This privacy policy applies to the Site and all services offered.

Non-personal/non-identifiable information

We may collect non-personal identification information about Visitors whenever they interact with out Site. Non-personal identification information may include the browser name, the type of computer and technical information about Visitors means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Personal and Identifiable Information

The collection of personal identification information from Visitors may be done in a variety of ways, including, but not limited to, when Visitors are on the Site, fill out a form, and in connection with other activities, services, and features available on our Site. Visitors may be asked for, as appropriate, name, email address, mailing address, phone number, credit card or additional information. Visitors may, however, visit our Site anonymously. We collect personal information from Visitors only if they voluntarily submit such information to us. Visitors can always refuse to supply personal information, with the understanding that it may prevent them from utilizing certain Site related activities.

Our use of collected information

This site may collect and use Visitors personal information for the following purposes:

To improve customer service – information provided helps us respond to requests and support needs more efficiently.

To improve our Site – We may use feedback to improve our Site, products and services.

To process payments – we may use the information Visitors provide about themselves when completing transactions and paying for services. We do not share this information with outside parties except to the extent necessary to complete the transaction and provide service.

To send preiodic emails – we may use the email address to send information and updates pertaining to our services.

How we protect your information – we adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data utilized by our site.

Sharing of personal information

We do not sell, trade, or rent Visitors personal identification information. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors with our business partners, trusted affiliates and advertisers for the purposes outlined above.

Web Browser Cookies

Our Site may use cookies to enhance Visitors experience. Visitors’ web browser places cookies on the hard drive for tracking and record-keeping purposes. Visitors may choose to set specific limitations to their web browser regarding cookies. If Visitors choose to do so, note that some parts of the Site may not function properly.

Third Party Websites

Visitors may find content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

Changes to this Privacy Policy

Success Consulting & Mediation, Inc. and Heard Mediation has the discretion to update this privacy policy at any time and will be noted by an updated date at the bottom of this page. We encourage Visitors to frequently check this page for any changes and to stay informed about how we are helping to protect any information collected. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed as your acceptance of those changes.

Contacting Us

If you have any questions about this Site or dealings with this Site, please contact us through the Contact Us tab.

Last updated December 15, 2023.