You are in the right place…we are here to assist you in the resolution of your conflict, facilitate a difficult conversation, or to train you and your organization in the art of mediation and conflict management. Melissa has been working actively as a practitioner, advocate and trainer since 1992. Success Consulting & Mediation, Inc. was founded after Melissa became registered with the Georgia Office of Dispute Resolution and made the transition to full time practice and training as a Conflict Resolution Specialist.
The company and logo were created by Melissa’s Grandmother who always told her that “you grow where you are planted – like an ivy” (thus the logo). So know that this company is driven to provide a service that gives opportunities to resolve conflict and learn new ways of managing difficult situations.
Even a sheet of paper has two sides.
J. Paul Getty
My father said: you must never try to make all the money that’s in a deal. Let the other fellow make some money too, because if you have a reputation for always making all the money, you won’t have many deals.
Henry David Thoreau
Could a greater miracle take place than for us to look through each other’s eyes for an instant?
Dr. Wayne Dyer
Conflict cannot survive without your participation.
...conflict is productive
One of the best ways to persuade others is with your ears — by listening to them.
Rachel G. Scott
If we can limit the unproductive interactions, we will be able to better focus on productive ones.
When you’re at the edge of a cliff, sometimes progress is a step backwards
Shannon L. Alder
Sometimes, God doesn’t send you into a battle to win it; he sends you to end it
An ounce of mediation is worth a pound of arbitration and a ton of litigation!
The world has and will continue to change as we work toward an end to this pandemic. However, it appears that the conflict will continue and we are here at Success Consulting & Mediation, Inc. and Heard Mediation are here to assist. With over 25 years of experience as a mediator, trainer, conflict coach, negotiator, facilitator and an overall Conflict Resolution Specialist it is evident that individuals, organizations and communities can use assistance when faced with conflict.
Melissa Heard has provided conflict resolution services to individuals, organizations and agencies through mediation, coaching, negotiations, facilitated conversations, training and other individualized services.
All conflict resolution services can be provided in person (with appropriate precautions) and virtually.